Vietnamese leading tour operator: Since 1999, Saigontourist Travel Service has been voted annually as the leading of Top Ten Tour Operators by Vietnam Tourism Association and Vietnam National Administration of Tourism. Saigontourist has been recognized honorably by numerous prestigious national awards and achievements to once again strengthen its position as a national travel service brand, one of the best leading tour operators in Vietnam and in the region.
Saigontourist Travel Service is the only company in Viet Nam operating successfully in all three primary tourism fields including inbound, outbound, and domestic travel. As for inbound, Saigontourist Travel Service serving foreign tourists not only by air but also by road, by sea and by river, and for leisure, business, MICE tourists. Our products have been developed by categories as Premium Travel, Traditional Travel and Budget Travel - IKO Travel. The distribution channel has been established include both online and offline.
Wide corporation network: Saigontourist Travel Service brand name has stretched far beyond the border as broadening close partnership with more than 300 travel companies, agents from 36 countries and territories around the world, such as France, Japan, Germany, the United States of America, Northern Europe, etc. With this large partnership and wide corporation network, Saigontourist always connect with these partners in order to never stop learning and improving its service. It is a great advantage for Saigontourist as well as for its customers who can enjoy the most favorable service of receiving full support, guaranteeing for the best service with saving cost.
Leading national hotel network: Saigontourist owns a national network of more than 70 three- to five-star hotels and resorts in Ho Chi Minh City, Hanoi, Halong, Vinh, Cua Lo, Quang Binh, Hue, Danang, Quy Nhon, Daklak, Phu Yen, Nha Trang, Dalat, Phan Thiet, Phan Rang, Ba Ria – Vung Tau, Con Dao, Can Tho, Phu Quoc…
Professional and devoted tour guide staffs: One of the main keys that contributes to successful service depends on skills of tour guide. Every year, Saigontourist operates tour guide’s evaluation program. The purpose of this program is to improve customer service skills as well as widen the knowledge of its tour guides. Moreover, Saigontourist has designed a special program to train more than 50 professional staffs who have years of experience.
Diversified travel products of the right kind and quality: Saigontourist Travel Service have developed various types of tours to meet all the tastes and references of our esteemed customers who wish to meet, see and appreciate different people, cultures, landscapes, sandy beaches, etc. in Vietnam and its neighbors. We offer various types of tours, including cultural tours, Vietnam gastronomy tours, eco-tours, beach vacations, soft adventure tours, shore excursions, special interest tours, M.I.C.E., etc. Saigontourist Travel Service has also developed luxury travel products for the high-end markets, specific travel products for M.I.C.E. and shore excursions and S-I-C city tours. Besides packaged tours, Saigontourist Travel Service also offers tailor-made tours/customized tours, modular tours, and optional tours so that our customers can easily combine them to create their own tour programs.
Saigontourist Travel Service has also focused on developing unique travel products that can make us different from the others. Saigontourist Travel Service are the first tour operator in Vietnam who has organized S-I-C tours in HCMC (city tours, Cu Chi underground tunnels) and S-I-C tours from HCMC to Tay Ninh and the Mekong Delta); Saigontourist Travel Service are the only tour operator in Vietnam that provide morning, afternoon and evening HCM city tours on seat-in-coach basis.
Saigontourist understands that its long-term success is deeply connected to the success of the destinations it operates within. Therefore Saigontourist is committed to engaging with its customers, community, and environment in a manner that preserves ecological, economic, and cultural heritage and embraces a responsibility to support stewardship activities that increase the value of the destination over time. Comprehensive development, continuing innovation and improvement in management technology, serving style standardization and dedicated, professional, high-skilled staff have paved the way for enhancing and strengthening our company.